Effective Date: April 17, 2025
Inner Compass Well-being Inc. (“we,” “our,” “us”) is committed to protecting your privacy and creating a safe space for culturally grounded wellness. This Privacy Policy outlines how we collect, use, store, and share your personal information across the OMA Life App and our website platform at www.embraceyourinnercompass.ca (together referred to as the “Services”).
This Privacy Policy aims to give you information on how Inner Compass Well-being collects and processes your personal data through your use of this website and application, including any data you may provide through the website or app when you:
This Privacy Policy applies to www.embraceyourinnercompass.ca and the OMA Life Wellness App owned by Inner Compass Well-being and governs data collection and usage. Unless otherwise noted, all references to Inner Compass Well-being include OMA Life, Inner Compass Well-being, and the above website.
Note: This platform is not intended for children under the age of 17 without parental consent, and we do not knowingly collect data relating to children. Please read this Privacy Policy in conjunction with any other privacy or processing notice we may provide, as this document supplements other policies and is not intended to override them.
Please note: If you post personal information in any public areas of our platform (e.g., community forums or comment sections, if applicable), others may collect and use that data.
We do not collect personal information unless you voluntarily provide it. However, you may be required to share certain personal details when accessing specific features on our site, such as:
We may use your information to communicate with you and may gather additional personal or non-personal data over time.
We also collect, use, and share Aggregated Data (e.g., statistical or demographic data) for research and reporting purposes. Aggregated Data may be derived from personal information but is not considered personal under privacy law if it does not directly or indirectly identify you.
We use your information to:
Inner Compass Well-being does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners solely to:
All such partners are prohibited from using your information except to deliver services on our behalf and are contractually obligated to maintain your data’s confidentiality.
We may disclose personal information if:
Your personal journals, mood logs, or usage patterns will never be shared in a way that could identify you without your explicit, informed consent.
Our services may include links to third-party websites, plug-ins, or apps. Clicking those links may allow others to collect or share your data. We don’t control these third-party platforms and recommend reviewing their privacy policies.
We may track how users interact with our website and app to better understand which features are most popular. This helps us deliver tailored content and services based on user interests.
We may automatically collect information about your device, including:
This data supports our service operations, quality control, and analytics.
We retain your personal data only as long as necessary for:
In case of a complaint or potential litigation, we may retain data longer.
Retention considerations include:
By law, we retain basic info on members and sponsors (Contact, Identity, Financial, Transactional) for six years post-relationship for tax purposes.
In some cases, we may anonymize your personal data for research or statistical purposes and use it indefinitely.
Therapists listed in our app do not receive personal user data unless a user voluntarily shares it (e.g., through a booking link). All therapist-facing tools are built using anonymized, aggregate-level data.
We use encryption, role-based access, and secure servers to protect your data during storage and transmission.
While we strive for full protection, internet-based data transmission carries inherent risks, and no system is completely foolproof.
You have the right to:
To exercise your rights, contact us at: support@omalife.app
OMA Life is intended for users aged 17 and older. We do not knowingly collect data from children under 13. If you believe your child has submitted personal information, please contact us at support@omalife.app.
We may occasionally contact you with:
We may also receive a notification when you open or interact with our emails.
You may unsubscribe at any time by clicking the “Unsubscribe” link or contacting us directly.
Our website uses first-party and third-party cookies to:
Cookies may be necessary for some features to function properly. You can modify cookie settings in your browser at any time, but this may affect your experience.
We use analytics services such as Google Analytics to gather anonymous usage data. These services may also use cookies, but do not compromise your personal data.
We recommend keeping your browser and operating system up-to-date and consulting browser documentation for managing cookies effectively.
We may store your data on servers managed by third-party hosting vendors under contractual agreement.
We may occasionally update this Privacy Policy. If material changes are made, we will notify users via app updates or email.